Policy
Returns & Exchange Policy
We want you to love your But God hat. If something is not right, we are happy to help.
Returns
Unworn, unused hats in original condition may be returned within 30 days of delivery. Items must be free from wear, stains, odors, damage, or signs of use.
Exchanges
Need a different color or style? We accept exchanges on unworn hats within 30 days of delivery, subject to availability.
Non-returnable Items
- Worn or used hats
- Items damaged after delivery
- Final sale or clearance items
- Gift cards
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, contact us within 7 days of delivery with your order number and photos. We will review the issue and help resolve it.
Return Shipping
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds
Once the returned item is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary by payment provider.