Policy

Returns & Exchange Policy

We want you to love your But God hat. If something is not right, we are happy to help.

Returns

Unworn, unused hats in original condition may be returned within 30 days of delivery. Items must be free from wear, stains, odors, damage, or signs of use.

Exchanges

Need a different color or style? We accept exchanges on unworn hats within 30 days of delivery, subject to availability.

Non-returnable Items

  • Worn or used hats
  • Items damaged after delivery
  • Final sale or clearance items
  • Gift cards

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong product, contact us within 7 days of delivery with your order number and photos. We will review the issue and help resolve it.

Return Shipping

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Refunds

Once the returned item is received and inspected, approved refunds will be issued to the original payment method. Processing times may vary by payment provider.